Viva Voce speech recognition solutions
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It sounds simple, but it's always a good idea to close Dragon and all other apps, then restart your computer.
Dragon does not respond at all
If Dragon is not responding to your voice at all, your microphone might not be working.
Click here for microphone FAQs and troubleshooting
Built-in commands for a particular application are not working
Recognition accuracy is poor
Are you speaking as clearly as you can?
Have you checked that the word or phrase you are using is in the vocabulary? Say "Edit Vocabulary " to check. Add the word or phrase to the vocabulary of it isnt there
Learn to use the tools to optimise recognition accuracy
Are you using a high-quality noise cancelling headset microphone?
Are bacjground noise levels high?
Does your computer have enough Ram?
Have you set up your user profile with the most appropriate accent model (under Region)?
Has your user profile corrupted?
Do you correrct Dragon's recognition errors?
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  • Home
  • Products & services
    • Dragon user training >
      • General information on Dragon user training
      • DRAGON TRAINING IN REGIONAL AUSTRALIA
      • E-LEARNING 1: Installation and setup
      • E-LEARNING 2: Using Dragon
    • Microphones >
      • Recommended microphones
      • Tips for choosing a suitable microphone
      • Microphone FAQs
    • Dragon software >
      • Information on Dragon software
      • What to expect from Dragon software
    • Technical Support
  • About Us
  • Contact
  • Information
    • Testimonials
    • General >
      • General product information & FAQs
      • Useful links
      • Ergonomics >
        • Tips for working smarter
        • Tips for managing computer related occupational overuse syndrome
      • Information for OHS Case Managers & Rehabilitation Providers
      • Resources for Viva Voce customers
      • Resources for Viva Voce trainers
    • Dragon for Windows >
      • Installation and setup
      • Set-up checklist
      • System requirements / Computer specs
      • General tips for using Dragon for Windows
      • Using Dragon in Excel
      • Capitalising by voice
      • Technical FAQs
      • TROUBLESHOOTING
      • Creating macros
      • how to preserve your dragon customisations
    • Transcribing recorded speech >
      • General information on transcription
      • Recording speech using apps
      • Use Dragon NaturallySpeaking to transcribe recorded speech
  • Blog
  • Newsletter